Privacy notice

Who we are

In House Kitchen Designs Ltd, 4 Bradford Road, Brighouse, West Yorkshire HD6 1RW. Company number 12245320. We are responsible for the personal information described here.

Questions about your information: call 01422 887426, email steve@inhousekitchendesigns.co.uk, or pop into the showroom.

What we collect

• When you book a visit online: your name, email, phone number and postcode, and anything you choose to tell us about your kitchen, timescale and how you heard about us.
• When you get in touch: what you send us by email, phone, text, WhatsApp or social media.
• When we design your kitchen: your address, room measurements, photos of the room, your choices and the designs and quotations we prepare.
• When you become a customer: order, delivery, fitting and payment records.

Why we use it

• To arrange your visit and reply to you.
• To design, quote for, order, deliver and fit your kitchen. That is the job you have asked us to do.
• To look after you afterwards, including warranty and aftercare. Our coffee offer is for life, after all.
• To keep the accounts and records the law requires.
• To send you our news or offers, but only if you have said yes. You can say stop at any time.

Who we share it with

Only the people needed to do your kitchen, and only what they need:

• our fitter, so he can arrange and carry out the fitting
• our kitchen maker (Masterclass) and the worktop and appliance suppliers on your order, so they can make and deliver to you
• our accountants, for the books
• the services we run the business on: our online booking diary (Calendly) and our email and office systems (Microsoft 365)

We never sell your information, and we never pass it to anyone for their own marketing.

Photos and reviews on this website

We only show photos of a customer's kitchen with their OK. We never show your surname or full address. At most we show your first name and the first part of your postcode, for example "HD6".

If you would like your photos or name taken down, just ask and we will do it.

How long we keep it

• Enquiries that do not go ahead: up to 2 years, then deleted.
• Customer records: for as long as your 10-year cabinet warranty runs, so we can help you if anything goes wrong.
• Accounts and invoices: 6 years, as HMRC requires.

Your rights

You can ask us to:

• show you what we hold about you
• correct anything that is wrong
• delete it, unless the law says we must keep it
• stop using it for anything you object to, including marketing

Just call, email or ask in the showroom. We will reply within one month. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk. We would rather you told us first so we can put it right.

Cookies

This website only uses the cookies it needs to work. If we ever add cookies that track visits, we will ask you first.